Funny – Faye vom Kirschental

January 13, 2008

Service Dog Questions



Hello,

I have been getting a lot of questions from people about service dog certification. While I am glad to answer these questions, but I am very busy with work, school, and dealing with my as the requests increase it may be beneficial to publish my reply.

First the inquiry:

I am disabled, I have some vision deficits and balance problems,
but what my dog does for me is not readily apparant perhaps to someone on the
outside.  He does walk always on my weak side and subtlely leans into my leg if
I'm wobbly.  But emotionally, I am very dependent on him, as he was an integral
part of my recovery process after I suffered a stroke.  He came to the door and
appears to have had some "Canine companion," or service dog training, but we
could not find an owner.  Our vet believes he had the first part of the
training, and perhaps "washed out" because of a fear of loud noises.  Because he
was an integral part of my rehabilitation, I need him just like someone else
needs a cane to steady them or some other equipment.  I am willing to train with
him if there is a hope of getting whatever documentation, so that I could again
travel. Any information would be appreciated! 

This is my response to my this inquiry:


I used to raise puppies for Leader Dogs for the Blind and have worked with more
than 50 service dogs over the past 8 years.  I'll try to address your issues in
stages.


1.  You don't need any type of certification for your dog to be considered
a "service dog."  All he needs is the ability to perform a task for you.  The
Federal American's with Disabilities Act ( 28 CFR 36.104 defines the term
"service animal" as "any guide dog, signal dog, or other animal individually
trained to provide assistance to an individual with a disability.")


Information about the ADA Act, and a printable card with the information,
is avialable on the website for the Delta Society ( www.deltasociety.org
).


2.  You aren't required to have ID on the dog, but I HIGHLY recommend you
purchase a jacket over the internet which states that the dog is a service
dog.

You can also buy the patches online if you want to attach them to some
other type of jacket or bandana.


3.  The law states that no one can ask about your disability or what the
dog does for you.  You MUST, however, identify your dog as a service dog when
asked to do so.


4.  You mentioned your dog may have had previous training but was washed
out for fear of loud noises.  This means your dog is probably not stable enough
to handle the work you're asking it to do.  You are likely creating undue stress
on the dog.  Very few dogs are capable of becoming service dogs, and even fewer
people have the training and skill to train their own service dog.  I really
don't recommend it unless you've trained service dogs before.  Even then, there
may be things you need the dog to do that you aren't trained to teach.  When a
person has little experience in training a service dog, they don't typically
recognize subtle problems with the dog.  It may be that your dog does some
things fantastically, but you're missing key signals that the dog has stress. 
Even my Hugo has stress at times, but you have to have considerable experience
and resources to get them through it.


5.  Training - I have only found one person who would help me train my dog
for service work, and she wanted about $7,500 to do it.  Most people go through
a service organization which is not only capable of training a dog for you, but
they can select the best type and temperament for your needs.


6.  Your service dog should be able to EASILY complete the AKC's Canine
Good Citizens Test which includes a variety of distractions ( including loud
noises ).  It's a good gauge as to whether or not your dog is stable enough to
do the work you are asking of him.


I appreciate that you want to have your current dog assist you, but even I
had to change my game plan.  I have a 5 year old German Shepherd who had health
issues which prevent him from working outside the house.  He has fantastic
skills and training to be my service dog, but I couldn't put him through any
additional stress.  So, I have him work for me just around the house, but I
purchased Hugo to do the work the rest of the time.



I hope I have helped.  Please consider a second dog from an organization
such as Paws With a Cause ( located in Michigan ). Sometimes you have to put your disability needs ahead of your personal
feelings about your dog.


Good luck,

Pam
December 30, 2007

Therapy Dog is Part of Being a Service Dog


Over the past 8 years of training service dogs I have often been surprised at how much my puppies have helped strangers along the way.  I expect that they will provide companionship and service for one person, but they also provide stress relief and happiness to the people we come in contact with during training.  I've seen crying children smile, senior citizens become engaged (when they typically are percieved as unresponsive), and autistic children communicate through touch.


The last 7 weeks, Hugo has been going to the U of M hospital with me for IV infusions to treat my Muscular Dystrophy.  He helps me relax, but more importantly he's relaxed the more seriously ill patients who get infusions in the treatment room with me.  Some have Cancer and get Chemotherapy, some are transplant patients, and others get medications such as I do.  Typically, service dogs are not to be petted while they are working because it distracts them from the job they have to do.  For a blind person, for example, this can be dangerous if they aren't focused on their job.  So, when Hugo goes with me the nurses and patients often talk to him but aren't allowed to pet him. 

Well, last week we met a German man, about 70 years old, who was getting Chemotherapy.  we talked for an hour or so while we were both getting treatments ( they have 3 chairs side by side ).  At the end he asked if he could pet Hugo because he said Hugo "is the best behaved dog I have ever seen." I decided to let him, so I removed Hugo's jacket (which says that he's a service dog ) and gave him a release command.  Well, before I knew it the nurses were petting him too ! They said they were dying to pet him for all of these weeks because he's so cute.  It was good for him and great for everyone involved.  When he turns 1 year old, he will be eligible to do pet therapy at the hospital, and visits such as these are "unofficial" but help prepare him for therapy work.

I put Hugo's jacket back on and he understood that it was back to work.


Pam & Hugo

December 10, 2007

Visit to Research Lab



This afternoon we enjoyed a wonderful lunch with the research lab staff that I work with. No one had seen Hugo yet because I work with a purple stain frequently and don't want to get any on him. It's the only time he has to stay home. Everyone thought he was a good boy.


I've been finding that even the non-GSD people love him too. They are much less timid about approaching me because he's so fluffy. The boy LOVES to work ! I'm always so impressed with his confidence level at this age. It's great to have a GSD that will not pop up off the floor at the first sign of human attention. That's been the worst thing about the Golden's and Labbies. They all think they need to be petted constantly. Hugo listens intently when people talk to him but he never jumps up. It's great.


Hope you have a good week, tomorrow is our last day of class.


Pam & Hugie

December 9, 2007

First Flight

We haven't gotten around to the Hugo blog lately, school, work, and doggie activities seem to fill my days.


I wanted to tell you about the trip Hugo and I took this week.  We had an overnighter to Atlanta.  This was my first trip with a puppy.  Hugo was fabulous as usual, and there were very nice people to help us out when we needed assistance or had questions.


We started with the TSA security check, Hugo laid down so I could take my shoes, backpack, and jacket off.  Security asked for me to remove his chain and leash and then walk with him through the metal detector, no problem.  Then he laid down again while I put myself back together. 
Security commented on how great we did.


Next, we went to the opposite end of the terminal because someone gave us the wrong gate number.  It worked out ok, because he had plenty of opportunities to try out elevators, escalators ( up only ), and about a dozen of the people movers ( conveyor belt for people ) which he thought were pretty cool.  He was excellent, despite having only experienced elevators before.  Everything else was new.


We had a bulk head seat on the plane and Hugo settled in nicely.  He actually fell asleep while we were circling around on the tarmak, but woke up abruptly when the plane began to ascend...poor thing was sliding backwards !  He wasn't afraid, just couldn't figure out what was going on.  He never stood up or anything and settled back in once the plane leveled out.  The rest of the trip was a bit bumpy, but he remained relaxed.  When the plane landed in Atlanta, it hit the runway hard and Hugo looked up, but all was fine.


A taxi took us to our hotel about 30 minutes North of the airport.  We checked into our hotel and then walked over to the nearby grocery store to buy Hugo some fresh chicken.  The Indian cashier said quite angrily "you can't have your dog in the store !".  I said "he's my service dog and he has every right to be here.  Federal law says he can go anywhere I go !".  Before I knew it, the guy in line behind me started yelling at the cashier.  He said "you better let service dogs in this store, they have a lot of power....you have no right to deny them and you're better just accept it !".  Wow !  I didn't say a thing more, I figured that guy said it all.
    Hugo is not used to sleeping on my bed ( my older shepherd has that privilege ), so he was constantly waking me up and just plain fidgety.  I think he was really excited to be on the bed for the first time.


The next day, we walked over to the pharmacy next door and then hopped into a taxi to my doctor appointment a few miles away.  The medical staff and my doctor fell in love with him instantly, he has that effect on people.  Afterwards we had a bit of time, so we took another taxi to the mall.  This was where we would also pick up the subway system, much cheaper than taking the taxi back to the airport.   Many people stared at us like this was very unfamiliar to them.  We got that response all over Atlanta, but the people in Michigan are so used to service dogs that they even know the rules about not petting them.  At least most people know that.


So, we got on the subway called the Marta.  It was extremely fast and shook allot.  Hugo tucked under the seat as best as he could ( he's getting big ! ), and occasionally peeked out to see if it was our stop.  Quite a few people got on and off.  We even had 2 people sit right next to us.  Hugo had excellent manners.  When we arrived at the airport, we went to security and the line was humungous.  A TSA security guard directed Hugo and I to the front of the line.  I felt awkward jumping ahead of a few hundred people, but what was I going to do ?


Anytime I stopped, Hugo relaxed and laid down or sat down.  We boarded the plane and Hugo found his spot again.  He must have been really tired because he was already asleep before the plane taxied down the runway.  This time he didn't bother to look up as we ascended.  He slept the entire flight, and I slept most of it too.  Thud !  We hit the runway quite hard and Hugo didn't even pick his head up.  We took a van back to the parking area and drove home exhausted.  It was a long 24 hours, but I was so proud of my boy.  For only being 7 months old he had done things that some of my older pup's hadn't even attempted.  I also knew that he was prepared through are many outings and daily school trips over the past several months.  We had a great trip together.  I hope we have many more to come.
September 16, 2007

First Car Show

Hugo attended his first car show today.  This is a show on campus which is held by the Society of Automotive Engineers.  Only about 40 cars, not too scary for a first time.  I decided to leave his service dog jacket off so that people would want to approach him.  I've been doing this periodically to give him an opportunity to get friendly with a variety of people.  After all, he will be used for pet therapy at the hospital when he gets to be about a year old, and I wouldn't want it to be overwhelming.

Hugo hadn't ridden in my show car before, but as soon as I placed his dog bed in the back, he knew exactly what to do....lay down and relax. When we arrived, we walked around a bit and sure enough, many people wanted to pet him...perfect !  I was parked next to a guy with a 4 year old, and the kid instantly bonded with Hugo.  He followed us around, petting Hugo along the way.  He even took out his Transformer's for Hugo to look at and asked if Hugo could come over some time...lol ! 

Very cute.


The show area was adjacent to a soccer field where about a hundred students were having a cook out, others were playing flag football, and others were playing volleyball in a sand pit.  I made sure Hugo got to see all of it, plus walk in the sand.  I figured it's a rare opportunity in MI.  Again, more people wanted to pet Hugo, including several children.


I noticed two guys heading my way with an 11 wk old Golden Retriever. pup and a large Great Dane, so I asked if they would mind a short play session.  They agreed and we found an area that had been fenced off for a football party the previous day.  Unfortunately, the little one was too young for Hugo to really play with, and the Dane wasn't interested, so we went back to the show.


I place Hugo's dog bed in a shady area and we enjoyed the day relaxing, periodically walking around to look at cars and visit with people. 

Hugo took a nice little nap and had no problems with the distractions. 

When another dog walked past, he looked up, then went back to sleep. 

It was such a nice day.
September 14, 2007

Second Day at the Big House

Hugo's second day of school, but a bigger challenge than the first.  I had a study group that lasted several hours and I decided to take him along since he had done so well yesterday.  Five students crammed into a tight cubicle, so Hugo had to fit under the table.  We were the first ones to arrive, and I had to tell each of the other students to be careful not to step on him.  He was so quiet under the table, again settling right in, so I knew they wouldn't realize he was there otherwise.  Although many feet were within reach, Hugo didn't bother anyone.  Four hours later, we returned home for lunch and then headed out to KMart for a few items.  Hugo is doing well at figuring out where to stand in relation to the cart.  For some reason, KMart has floors that really shine and they have been a distraction for many of my dogs in the past.  Hugo was only slightly interested in the reflections, but instantly refocused on the task at hand.  I typically make a big loop around a store, even if I'm there for only one or two items.  I always hit the toy isles and push all of those annoying noise makers for the puppy to hear.  The holidays are usually the best for those types of things, so we have something to look forward to.
September 13, 2007

First Day of School


Hugo had his first class at U of M yesterday, and what a trooper !  We started with two flights of stairs, only our second time, but Hugo trotted right along with little hesitation.  The hallway was filled with obstacles, students sitting on the floor, and backpacks strewn everywhere.  No problem.  After a brief class session, we walked with a few other students back up the stairs and across a busy courtyard.  Students walking, biking, and even rollerblading, didn't distract Hugo.  We had practiced these types of obstacles at the city park many times, although in smaller numbers.  The next building had an elevator up to the 4th floor.  This was his first ride, but he rode like a pro, squeezed between 8 other students.  As we entered a very full classroom, Hugo found a spot next to my chair and settled in, occasionally looking up to see if anything exciting was going on. 

Training was clearly paying off, since he had already learned not to interact with people around him while working.  Most of the students didn't even know he was in the room until we got up to leave for the evening.  We had a bit of walk back to the car, along the way stopping to hear the bells in the bell tower playing a beautiful tune, and checking out a large water fountain.  Bikes frequently zipped past us, but again, no distraction for Hugo.
August 11, 2007

Service Dogs



There are no gov't. programs, unfortunately, to help an individual with obtaining a service dog.  You either have to go through a service dog organization ( many want 10k-25k in fundraising efforts to pay for your dog ), or do what I'm doing.  Which is raising my own service dog.  The good news is that the Federal gov't. does not require any type of certification for your dog to be considered a service dog.  They only have to do a "job" for you.  The best website for info about service dogs is...




The Delta Society has a printable card that has the ADA law on it.  That way you can carry it around with you for any situation where someone tries to deny you entry to an establishment.  The Fed's are VERY lenient when it comes to service dogs and people with disabilites.


Pam